Terms of service
Welcome to Lemon!
By accessing or using our website (www.lemon.com) or purchasing from our store, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. General
Lemon is an online lifestyle store offering kitchenware, homeware, bathware, and gifting collections. By using our website, you agree to follow all local laws and our policies, even as they’re updated from time to time.
2. Products & Availability
We do our best to display accurate descriptions, photos, and prices. However, availability may change and we reserve the right to update or discontinue products at any time without notice.
3. Orders & Payments
All prices are listed in your selected currency and include applicable taxes unless otherwise stated. Once you place an order, you’ll receive a confirmation email. We reserve the right to cancel any order for reasons including stock availability, pricing errors, or suspected fraud.
4. Shipping & Delivery
We offer fast and free delivery on all orders. Shipping times are estimates and may vary due to factors outside our control. If your item is delayed or lost, contact us and we’ll do our best to make it right.
5. Returns & Refunds
Not in love with your order? No problem. You may request a return or exchange within 14 days of receiving your item. Returned items must be unused and in their original packaging. Read our full Return Policy for details.
6. Gifting & Packaging
While many of our items make great gifts, they are not automatically packaged as gift boxes or with special wrapping. All orders are securely packed to ensure product safety during delivery.
7. Account & Privacy
When creating an account, you agree to provide accurate information and keep your login secure. We respect your privacy. See our Privacy Policy to understand how we collect and use your data.
8. Intellectual Property
All content on this site — including images, text, branding, and designs — belongs to Lemon and may not be copied or used without permission.
9. Changes to These Terms
We may update these Terms of Service at any time. Changes will take effect once posted on the site. Continued use of the site means you accept the updated terms.
10. Contact Us
Have questions? We're here to help.
📧 Email: support@lemon.com
📞 Phone: +20 XXX XXX XXXX
💬 Or visit our Contact Us page